Know forecast uncertainties, reduce safety stock
Managing inventory levels is a key challenge for SMEs in the wholesale sector. In some cases, forecasting models are already used to predict possible sales. However, these are often not state of the art and also only provide point forecasts: i.e. only a single value is predicted. The uncertainty factor, i.e. the question of how likely it is that the predicted sales volume will be exceeded or fallen short of by a certain value, is either not known or is not taken into account in decisions due to a lack of specialist knowledge. The disadvantage here is that users such as dispatchers must decide for themselves how much they trust the forecast and plan inventory accordingly. This leads to companies holding unnecessarily large safety stocks because they do not correctly assess the risk of out-of-stock costs. AI can help remedy this situation. Together with its project partners, the Center for Applied Research on Supply Chain Services at Fraunhofer IIS is therefore developing and implementing a method that quantifies the uncertainty of a forecast and, based on this, automatically determines the optimal inventory level.